If you'd like to have Back-Track reBUILD packages back to A condition, here's how to do it.
1) Send Back-Track the necessary replacement parts. Boxes, inserts, tissue, labels. (We don't require barcode labels, we have them).
2) create a new "reBUILD" ticket in the ticket system. https://backtrack.repairshopr.com/my_profile/v2/tickets
With Subject: reBUILD - SKU - Qty
3) inside the ticket, include comments or special instructions.
4) attach any necessary documentation to the ticket
Please create ONLY 1 reBUILD ticket per SKU.