The Online Customer Return Problem
The final frontier in eCommerce.
Back-Track is leading the charge to fix this problem.
It's been ignored too long and now a $761 Billion problem in the USA.
$218 Billion in customer returns per year from online sales (NRF)
$23.2 Billion in fraudulent returns per year (NRF)
$126 Billion in cust...
Why We Started Back-Track
We're on a $1 Billion mission to save e-Commerce!
The founders of Back-Track have a long history in e-Commerce and in recovering value from damaged or returned goods.
Brandon Dupsky has 24 years in e-Commerce building some of the biggest seller accounts for eBay and Amazon back in the "Early Da...
The Back-Track Founders
The Back-Track Solution to Customer Returns
Our specialty is “Automation” and “Recovery” so you can focus on growing your business.
With approximately 800 Amazon sellers and other online retailers using Back-Track as their customer returns processing center, Back-Track is the leading solution for recovering lost profits from online custom...